Help
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Shipping and delivery
Where is my order?
Can I choose a specific delivery date/time?
I haven't received my order.
What should I do now?
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Returns and Refunds
How to return an item
Refunds
Exchanges
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Payments and Promotions
Payment methods
When will my order be charged?
How do promotional codes work?
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Product and Website
Size guide
Vewsletter
Anthony Carayon's statement against counterfeiting
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Technical Assistance
Support
I can't log in to my account.
Can you help me?
The items in my basket have disappeared.
How come?
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Purchasing and ordering
Purchase
Order status
I placed my order 24 hours ago and I still haven't received a confirmation e-mail.
What should I do now?
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